Visitor Management

Visitor Management System Trends 2023: What to Expect?

March 29, 2023

In today's world, security and safety have become a major concern for businesses and organizations. To address this concern, visitor management systems have become an essential tool to manage visitors effectively. These systems have evolved over the years, and new trends continue to emerge. In this article, we will discuss the latest visitor management system trends 2023 and how they will shape the future of visitor management.

Visitor Management Systems Trends:

Key visitor management trends include:

  • Increased emphasis on safety and security features, such as facial recognition, ID scanning, and real-time checks.
  • Adoption of fully mobile access solutions for visitors through mobile VMS apps to streamline check-in processes.
  • Contactless visitor management solutions through touch-free processes like QR code scanning.
  • Integration of tenant experience apps with visitor management systems for easy guest pre-registration, arrival tracking, and personalized mobile invitations.
  • More customization options for welcome screens, badge designs, and visitor messaging to reinforce brand image.
  • Artificial intelligence (AI) and analytics incorporated into VMS solutions to provide comprehensive data analysis, automatically detect suspicious behavior, and gain insights into visitor behavior and preferences.
  • Integration of enhanced analytics and reporting capabilities with other technologies to improve the overall efficiency and effectiveness of visitor management systems.

A more detailed explanation of these trends will be provided in the next part of the article.

Introduction to Visitor Management Systems

A visitor management system is a tool used to manage and track visitors' movements within a building or facility. It typically includes check-in and check-out procedures using an iPad kiosk station, identification verification, and access control integration. VMS solutions are used in a wide range of industries, including healthcare, education, government, hospitality, and corporate environments.

how visitor management system works

Trend 1: Increased Emphasis on Security

Security is a top concern for businesses of all sizes, and visitor management systems can help improve safety and security in a number of ways. In 2023, we expect to see an increased emphasis on security features in these systems. 

This may include features such as facial recognition, ID scanning, and real-time background checks. By implementing these features, businesses can ensure that only authorized visitors are granted access to their facilities.

Trend 2: Fully Mobile Access for Visitors

With the widespread adoption of smartphones, VMS providers are now offering fully mobile access solutions to enhance user experience and streamline check-in processes. 

Mobile VMS apps allow visitors to pre-register, receive digital badges in the form of QR codes, and check-in using their mobile devices. This reduces wait times, eliminates the need for paper-based systems, and improves overall efficiency.

digital visitor management system

Trend 3: Contactless Visitor Management Solutions

COVID-19 outcomes make contactless VMS solutions more important than ever. These touchless visitor management solutions enable businesses to reduce the risk of infection by eliminating the need for physical contact during check-in processes. 

Touchfree solutions can include mobile check-in and QR code scanning, and increase safety and comfort of both visitors and hosts.

visitor management software system

Trend 4: Tenant Apps Integrated with Visitor Management Systems

In recent years, there has been a growing trend towards integrating tenant experience apps with visitor management systems in commercial and residential buildings. These apps allow tenants to easily pre-register their guests and track their arrival and departure times. Additionally, tenants can send personalized mobile invitations to their guests, including directions and other important information. 

By using mobile-friendly apps for visitor management, the tenant experience is improved, and the visitor management process is streamlined. This helps to build a positive relationship between the building management and tenants, as well as create a more efficient system for managing visitors. As technology continues to advance, we can expect to see even more innovative solutions for visitor management and tenant experience.

mobile visitor check-in system

Trend 5: Customization Options

Every business has different needs when it comes to managing visitors, and in 2023, we expect to see more visitor management systems that offer customization options. This can include customized welcome screens, badge designs, and visitor messaging, enhancing the overall user experience and reinforcing brand image.

By offering these options, businesses can tailor their visitor management systems to their specific needs. As a result, companies can build a strong brand that guests can recognize and be familiar with.

Trend 6: Artificial Intelligence and Analytics

Artificial intelligence (AI) and analytics are being incorporated into VMS solutions to provide more comprehensive data analysis and improve decision-making. AI-powered VMS can automatically detect suspicious behavior or anomalies, flagging potential security threats. Analytics tools can also provide valuable insights into visitor behavior and preferences, enabling businesses to optimize their operations and improve customer satisfaction.

Trend 7: Enhanced Analytics and Reporting Capabilities

Another trend in visitor management is the integration of enhanced analytics and reporting capabilities. Real-time data and analytics provide valuable insights into visitor traffic and behavior, which can help real estate organizations make informed decisions about resource allocation and security protocols. Customizable reports also allow for the tracking of specific metrics and trends, such as peak visitor times or areas of the building with the most foot traffic. With the integration of other technologies, such as security cameras and access control systems, data sharing and analysis become even more advanced. This trend towards enhanced analytics and reporting capabilities has the potential to improve the overall efficiency and effectiveness of visitor management systems.

visitor management system reporting

Visitor Management System FAQs

What is a visitor management system?

A visitor management system is a software application that enables businesses to manage and track visitors to their facilities.

What are the benefits of using a visitor management system?

Using a visitor management system can enhance security, streamline check-in processes, reduce wait times, and improve overall efficiency.

What industries use visitor management systems?

Visitor management systems are used in a wide range of industries, including healthcare, education, government, hospitality, and corporate environments.

What is mobile access in a visitor management system?

Mobile access in a visitor management system allows visitors to pre-register, receive digital badges, and check-in using their mobile devices, reducing wait times and improving overall efficiency.

What is a cloud-based visitor management system?

A cloud-based visitor management system is a solution that stores and manages visitor data in a centralized database that can be accessed from any location with an internet connection, providing scalability, flexibility, and cost-effectiveness.

Final Thoughts

In conclusion, visitor management systems are a critical component of modern business operations, and the latest trends for 2023 indicate that these systems will continue to evolve and improve. By staying up-to-date with the latest trends and implementing a visitor management system that meets their specific needs, businesses can improve security, streamline operations, and enhance the visitor experience.

If you're looking for a reliable digital visitor management system, look no further than Singu Guestbook by Velis Real Estate Tech. With its advanced security features, mobile-friendly interface, and customizable options, Singu Guestbook can help you streamline your visitor management process and enhance the visitor experience. Don't wait - try Singu Guestbook today and see the difference it can make for your business.

Written by:
Kacper Troć
Team Lead at Velis Real Estate Tech

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