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Founded in 2007, Aversi Clinic has grown into a leading multi-profile medical-diagnostic institution with 13 branches and 22 laboratories in Georgia. Every day, the clinic visits about 2000 patients. Aversi Clinic laboratory has become the first in Georgia to be accredited as a Medical Laboratory with an ISO 15189 quality standard.
In addition to providing effective, high-quality medical care, one of Aversi Clinic's goals is to introduce the latest technologies that meet the standards of world-class clinics. That means thousands of pieces of equipment need to be properly maintained. To streamline its maintenance procedures, Aversi Clinic selected Singu FM as its facility management system.
An extensive network of Velis Real Estate Tech partners, also based in Georgia, facilitated the implementation's launch. As a result, Aversi Clinic decided to work on this project with BDO Digital. BDO Digital is the subsidiary of BDO, leading global accounting and consulting organisations. Since 2004, BDO Digital team provides digital consulting and technology solutions with the goal to provide digital transformation as a service to Georgian companies. The future of business is difficult to predict in a digital world where change is a daily challenge. BDO Digital, however, assist their clients in transforming their businesses and overcoming such challenges.
“We strive to help businesses gain a competitive edge by embracing leading technologies in their digital transformation journey. Singu FM, a facility and maintenance management software, is one of such solutions. As a Velis Real Estate Tech partner, we are pleased to be part of the digital transformation of real estate and implement Singu FM at Aversi Clinics.”, Mariam Zhgenti, Head of Sales, BDO Digital Georgia
Singu FM is a versatile solution that supports maintenance management, no matter which industry you’re in. Singu FM has been installed in five clinic facilities with a total floor area of 15230 square meters. Among the main Singu FM users are nurses and doctors, who use the application regularly.
Infrastructure and equipment in clinics can be extremely sensitive. To ensure top-notch hygiene and sanitation, healthcare facilities must adhere to strict standards. Cleanliness and sanitation tasks are thoroughly completed using healthcare facility management software. Facilities management in the healthcare sector requires a powerful and reliable tool - a CAFM system such as Singu FM - to handle these tasks.
„For healthcare facilities like clinics, it is imperative to respond swiftly to all service requests without compromising quality. This is why, we needed an effective maintenance management software like Singu FM that can best address our facility management needs to provide the best service to our patients.” Lela KakalaShvili, Project Coordinator, Aversi Clinic
Implementing Singu FM has many benefits - here are a few of them:
• Implementation of the main modules of Singu FM has been successfully completed, however, thousands of assets are still being added to the system.
• Among the most actively used modules by the company are Equipment Management, Reactive Maintenance Management, Planned and Preventive Maintenance.
• Local Clinics staff (in particular nurses and doctors) have observed a drastic improvement in maintenance workers' response times.
• Maintenance teams, including third-party contractors, have noted simplified coordination and improved accountability.
• To accelerate the implementation of Singu FM, Aversi Clinic and BDO Digital are still working closely together.
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