SLA Management

Simplified SLA Management

Multiple Conditions for SLA Failure

No matter which conditions apply to the SLA, you can add it to the work order. Measure SLAs according to different types of calendars such as 24/7, business days, service windows and more. Pick an SLA that applies to an asset group or a location in the building. The system automatically tracks if there’s a failure to meet the condition.

SLA Widget

View SLA data visualized as a graph to notice trends and control the percentage of SLAs met. Measure and report on SLAs thanks to built-in reports.

Overdue SLAs Notifications

Pick the coordinator for each SLA and receive automatic notifications when a timeline is exceeded.

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Check Out More Features

Reactive Maintenance - Work Orders

An innovative, effective way to manage work orders while saving money, time, and effort. A user-friendly computerized maintenance management system, also accessible on mobile, is a flexible solution that traces every aspect of building operations, repairs, and maintenance.

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Reporting & Data Visualization

Empower yourself by having data on hand which enables informed decision making. View the information you need, have data analyzed via the maintenance management system software platform and share it with role players. Data is displayed as comprehensive, customizable graphs.

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Singu Tenant App

Streamline managing relationship with your tenants by providing a user-friendly tenant community platform to interact with them. They can view information, complete surveys and log work requests. Use modern innovation to improve your tenants’ experience when using your building

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Let's get in touch!

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