Facility & Maintenance Management

How Singu FM Streamlines Vendor Management: Key Benefits

September 15, 2023

Managing vendors effectively is crucial for any real estate business that relies on third-party services for operations like maintenance, cleaning, or security. Ensuring your vendors are performing at their best is vital for cost-efficiency and high service quality. If you're still juggling between spreadsheets, phone calls, and emails to manage vendors, you're not alone—but there's a better way. Singu FM, a leading facility management software, offers a comprehensive vendor management system that can transform how you interact with your vendors. 

In this article, we'll dive deep into the benefits of adopting Singu FM for vendor management.

What is Vendor Management Software?

Vendor Management Software (VMS) is a digital platform designed to automate and streamline the process of sourcing, engaging, and managing suppliers and external service providers. These software solutions help organizations to coordinate all activities related to vendor management, from the initial selection and onboarding to ongoing performance assessment and contract compliance. VMS often includes features for tracking key metrics, managing contracts, ensuring compliance with regulations, and reporting on vendor performance. By centralizing these functions, the software enables companies to gain a comprehensive view of their vendor relationships, thereby facilitating better decision-making, reducing risks, and enhancing operational efficiency.

Vendor Management and Facility Management Software

Vendor management software is designed to work in tandem with broader facility management solutions, like Singu FM, creating a unified ecosystem for optimal operations. This seamless integration allows businesses to create and manage vendor profiles, contracts, and performance metrics all within the same platform where they oversee other aspects of facility management like asset tracking, maintenance scheduling, and space utilization. By housing all these functionalities under one roof, organizations benefit from a holistic view of both vendors and facilities, resulting in streamlined workflows, enhanced data analytics, and ultimately, more effective decision-making across the board.

Transparency with Vendor Performance

Have you ever questioned how transparent your vendors are with the work they complete? With Singu FM, you'll no longer be in the dark. This advanced vendor management software provides complete coverage over your vendors' work, including:

  • Costs associated with each vendor
  • Whether they are meeting their SLAs (Service Level Agreements)
  • Punctuality
  • Tenant's satisfaction with their work

By leveraging these key vendor performance metrics, you can make informed decisions and ensure the best service quality for your tenants.

Vendors performance
Vendors performance

Vendor Management System: One-Stop Solution for Managing External Services

Singu FM isn't just about transparency; it's about efficiency. Instead of sifting through a multitude of platforms and channels, Singu FM consolidates all your vendors into a single platform. What's more, the system intelligently knows which vendors are best suited for particular tasks or issues you face, making the selection process hassle-free.

Vendors on a map
Vendors on a map

Protocol and Compliance Management using Vendor Management Software

If you've been hesitating between external vendors and in-house maintenance techs, you know the importance of keeping track of protocols. Singu FM's platform allows you to:

  • Tie protocols directly to work completed
  • Capture signatures directly within the platform
  • Communicate these protocols with your tenant

This level of detailed tracking not only enhances accountability but also ensures compliance, reducing your business risks.

Vendors tickets
Vendors tickets

Key Benefits of Singu FM's Vendor Management System

Time Savings

With vendor management software you can save a significant amount of time by automating routine tasks such as invoice approvals, contract renewals, and work orders. With the click of a button, you can manage all these activities, allowing you to focus more on strategic aspects of your real estate operations.

Reduced Human Error

The system's intuitive design and automation capabilities minimize the chances of errors that often occur in manual processes. Whether it's wrong invoicing or overlooked deadlines, Singu FM reduces these risks, resulting in more efficient operations.

Enhanced Transparency

Transparency is more than just a buzzword; it's essential for maintaining a healthy business relationship with your vendors. Vendor management system within Singu FM provides a transparent solution where you can easily track key metrics such as costs, SLAs, punctuality, and tenant satisfaction.

Real-Time Analytics of Vendor Performance

With real-time analytics, you can instantly access performance data, allowing for a timely evaluation of your vendors. These insights are crucial for holding vendors accountable and ensuring that you get the value you pay for. With real-time data and analytics, make decisions that positively impact your operations and tenant satisfaction.

Customizable Reports

Customize your reporting tools to focus on the metrics that matter most to you. Whether it’s cost per task, frequency of delays, or tenant satisfaction scores, these reports can be tailored to your specific needs, ensuring that you're not drowning in irrelevant data.

Vendor Compliance Management

Navigating the maze of regulations and compliance requirements can be challenging. Singu FM simplifies this by offering an integrated platform where you can easily document protocols, capture digital signatures, and maintain a robust compliance trail.


Vendor management is a crucial but often complex task for businesses. Adopting a vendor management system like Singu FM can significantly reduce this complexity, bringing in transparency, efficiency, and compliance into your operations. Make the switch to Singu FM and experience a streamlined approach to vendor management that elevates your business.

Ready to take control of your vendor management? Contact us to learn more about how Singu FM can make a difference in your facility management operations. Don't just manage your vendors—master your facility operations with Singu FM.

Written by:
Velis Team

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