Reactive Maintenance - Work Orders

Easy Work Order Management

Efficiently Manage Work Orders

With our building maintenance management software you empower tenants, building managers and technicians to handle work orders effectively. From faults to general maintenance, Singu FM tracks data, empowering you to take action where necessary.

Work Order Overview

Enjoy a comprehensive overview of the digital work order details. It clearly shows each complete step and you can click to change or add information yourself.

Creating Work Orders

Quickly add work orders related to the equipment displayed on the 3D model. Just choose any device to see its details or add a ticket with automatically completed basic information.

Work Order Dispatching

Singu FM technician management software enables easy work order dispatching, delegating work to employees and adding more information. With drag and drop features, no time is wasted and it is super easy to use.

Cost Management

Managing building costs becomes easy when you can add cost details to work orders. You can manage the approval process levels with multiple interested parties and obtain approvals or cost rejections even via email or mobile.

Inbox

Users don’t even need to log on to the Singu building management software to add information to a job order. You can simply email notes to a specific address. Singu FM recognizes individuals via email addresses and automatically adds the information to the system.

Photo Capturing

Provide relevant information for a digital work order by adding images taken with mobile cameras. You can draw on photos for clarification. If a technician works where there’s no signal, store images offline and upload automatically once online again.

Checklist

Instead of loose papers, give workers digital checklists to follow when performing tasks to ensure work complies with relevant standards. With the paperless work order system lists are interactive. Use predefined ones or add one manually according to the needs of the task at hand.

Digital Signatures

Singu FM facility and maintenance management system shares images, remarks and more with everyone involved, so they can sign off when a technician closes a work order. Having everyone’s digital signatures prevents disputes in future.

Review Notifications

Keep relevant users informed. Each created work order will automatically generate an email notification. When work is completed or needs to be reviewed, notify users via email, SMS or push notifications that will link to the data to review.

On-site Visits

Have an accurate record of work done on site. The software for field service helps assign work orders, record notes on jobs, track SLAs, view time spent on tasks and manage invoicing for the work.

SLA Monitoring

Use the Singu FM portal to help manage SLAs. Share expectations in terms of work and timelines with your vendors and monitor if they comply.

Attachments

On Singu FM work order software you can have all relevant documentation attached to a project or work order. This includes images, invoices, parts orders and more. Users have quick access to information which speeds up decision making and workflow.

Maps and GPS

Keep track of technicians’ movements on site or while they travel to different sites. Ensure they are where they’re supposed to be to perform work and know who is close to a site to tend to emergencies.

Ticket Rating

Be customer centric with the ticket star rating feature. The person creating a work order can rate it, via email or app, after completion. Obtain feedback to monitor requesters’ satisfaction, improve services and take action to prevent future problems.

Forms Assigned To The Ticket

With Singu FM you have the power to analyze data the way you want to. Easily pre-define custom forms with fields according to your needs so you can collect information and use it for future reference.

Check Out More Features

Preventive Maintenance

Create an effective maintenance plan to keep maintenance checks on schedule and reduce repair costs. With easy scheduling software for service technicians, reminders and all relevant information on hand, it’s easier to manage the maintenance team and keep buildings well looked after.

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Asset Management

Managing of assets can be complex but it becomes easier when one asset maintenance management software empowers you to monitor inventories, system conditions, warranties, maintenance and more. Get easy access to data to enable a cost effective method of fully utilizing assets’ lifecycles. When action is necessary, easily manage the appropriate tasks and role players.

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BIM Integration

View asset details and create work orders using a 3D model of your building.

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A Powerful Tool For Real Estate Professionals

Singu FM has become a proven tool for property owners, asset managers, businesspeople, contractors, and anyone who wants to handle property inspections professionally and effectively.

For Owners and Management

1. Always stay in the loop about where your team is in the inspection process.

2. Standardize procedures for increased consistency.

3. Add notes, photos, and relevant files to prevent costly mistakes and protect yourself legally.

4. Improve the efficiency of your real estate management team by providing a mobile solution that works.

5. Impress clients with sleek, customized reports.

6. Use Singu FM to your competitive advantage and win new customers.

For Staff

1. Mobile capabilities make operations more efficient and timely.

2. Impress clients with productive, professional inspections — all while cutting down on paperwork.

3. Minimize time spent on inspections and reports.

4. Cut down on the need to make phone calls and revisit sites.

5. Binders or portfolios are never left behind — or lost in transit.

For Clients and Tenants

1. Generate easy-to-understand property inspection reports that your clients can use.

2. Ensure that clients receive detailed checklists, including comments and photos, that corroborate property conditions.

3. Protect clients from troublesome tenants — or even legal action — that weak inspection procedures and poor documentation can lead to.

Let's get in touch!

Let's get in touch!

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