With our reactive maintenance software you empower tenants, building managers and technicians to handle work orders effectively. From faults to general maintenance, Singu FM tracks data, empowering you to take action where necessary.
Enjoy a comprehensive overview of the digital work order details using our reactive maintenance software. It clearly shows each complete step and you can click to change or add information yourself.
Singu FM reactive maintenance software enables easy work order dispatching, delegating work to employees and adding more information. With drag and drop features, no time is wasted and it is super easy to use.
Managing building costs becomes easy when you can add cost details to work orders. You can manage the approval process levels with multiple interested parties and obtain approvals or cost rejections even via email or mobile.
Users don’t even need to log on to the Singu reactive maintenance software to add information to a job order. You can simply email notes to a specific address. Singu FM recognizes individuals via email addresses and automatically adds the information to the system.
Provide relevant information for a digital work order by adding images taken with mobile cameras. You can draw on photos for clarification. If a technician works where there’s no signal, store images offline and upload automatically once online again.
Instead of loose papers, give workers digital checklists to follow when performing tasks to ensure work complies with relevant standards. With the paperless work order system lists are interactive. Use predefined ones or add one manually according to the needs of the task at hand.
Singu FM reactive maintenance software shares images, remarks and more with everyone involved, so they can sign off when a technician closes a work order. Having everyone’s digital signatures prevents disputes in future.
Keep relevant users informed. Each created work order will automatically generate an email notification. When work is completed or needs to be reviewed, notify users via email, SMS or push notifications that will link to the data to review.
Have an accurate record of work done on site. The software for field service helps assign work orders, record notes on jobs, track SLAs, view time spent on tasks and manage invoicing for the work.
Use the Singu FM portal to help manage SLAs. Share expectations in terms of work and timelines with your vendors and monitor if they comply.
On Singu FM reactive maintenance software you can have all relevant documentation attached to a project or work order. This includes images, invoices, parts orders and more. Users have quick access to information which speeds up decision making and workflow.
Reactive maintenance software keeps track of technicians’ movements on site or while they travel to different sites. Ensure they are where they’re supposed to be to perform work and know who is close to a site to tend to emergencies.
Be customer centric with the ticket star rating feature. The person creating a work order can rate it, via email or app, after completion. Obtain feedback to monitor requesters’ satisfaction, improve services and take action to prevent future problems.
With Singu FM you have the power to analyze data the way you want to. Easily pre-define custom forms with fields according to your needs so you can collect information and use it for future reference.
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